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Frequently Asked Questions

How will my order be delivered to me?

Your orders are shipped from our warehouse in DUBAI through registered courier companies at your doorstep.

What do I need to know?

Elvawn Fragrances are imported scents, Any item you pick is 100% Original and delivered with care to you.

How will I know if order is placed successfully?

Once you have placed the order you will get a SMS notification for your order confirmation and/or email confirmation too. Depending on what information you may have entered. If you dont get any SMS or Email with 24 hours, then you are requested to email your query to

How do I check the status of my order?

You can check the status of your order by visiting the courier tracking website. Tracking number is always shared with you with the order receipt either via email or SMS. If you did not get any email or sms of your order confirmation within 24 Hours, then you can email to

Can I cancel my order?

Items once shipped cannot be cancelled. However if your item is not shipped and is in process then to request for cancellation you can email to